1. To clean all equipment

2. To put away any messy equipment

3. To prepare any equipment or classes

4. To follow all processes and procedures

5. To ensure all aspects of the facility are cleaned at all times

6. To ensure the correct use of cleaning and hygiene chemicals

• 2 years demonstrated experience in cleaning
• Ability to use common sense in a busy environment
• Knowledge on cleaning equipment and chemical usage

Qualifications & Skills include:

• High School Certificate
• English language
• Experience in commercial cleaning

• Cleaning rating from member satisfaction survey

1. To be courteous and welcoming to all club members

2. To assist and troubleshoot any membership issues

3. To fix any entry issues

4. To enforce membership policies at all times

5. To create a friendly first impression to all members and prospective members

6. To problem solve and escalate as required

7. To operate the membership software

• 2 years demonstrated sales experience in the fitness industry
• Experience in customer service
• Computer literacy
• Social skills and emotional intelligence
• Demonstrated ability to problems solve
• Organisation and time management skills
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals
• Good knowledge of the fitness industry
• Be reliable, flexible and have a fantastic work ethic
• Have a passion for health and fitness

Qualifications & Skills include:

• Certificate or degree, preferably in marketing or business
• 2 years customer service experience in the fitness industry
• Strong experience on phone calls including cold calling
• Ability to meet KPIs and Targets

• Customer Service satisfaction

1. Deliver Personal Training sessions to a high standard

2. Use the designated software at all times to record each session

3. To liaise professionally and appropriately with clients at all times

4. To maintain a positive social media presence in line with Club guidelines

5 To achieve revenue and session targets as set forth by management

6. Ensuring that the brand reputation and identity of the Club is upheld at all times

7. Working within the frameworks, guidelines provided by Management

8. Strictly adhering to the Company Policy at all times

9. Assistance in recruitment and continuous training of all team members

• 2 years demonstrated sales experience in the fitness industry
• Experience in personal training
• Computer literacy
• Social skills and emotional intelligence
• Demonstrated ability to handle rejection
• Strong motivation to achieve sales targets
• Strong work ethic
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals
• Good knowledge of the fitness industry
• Be reliable, flexible and have a fantastic work ethic
• Have a passion for health and fitness

Qualifications & Skills include:

• Demonstrated skills and experience in Personal Training
• Personal Training Fitness Certifications
• Other fitness certifications an advantage
• English language

• Monthly Revenue Targets
• Sessions Delivered
• Client Satisfaction ratings

1. Coach large group fitness classes on a daily basis

2. Deliver Personal Training as required

3. To ensure a high energy and enthusiasm for every class delivered

4. To follow or create the required programming for each class

5. To follow all management directions and guidelines at all times

6. Ensuring that the brand reputation and identity of the Club is upheld at all times

7. Working within the frameworks, guidelines provided by Management

8. Strictly adhering to the Company Policy at all times

9. Assistance in recruitment and continuous training of all team members

• 3 years demonstrated experience in delivering group classes
• Good group class management
• Ability to handle large class numbers
• Ability to command class attention and deliver effective instructions
• Knowledge on safety in a large fitness class environment
• Organisation and time management skills
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals
• Good knowledge of the fitness industry
• Be reliable, flexible and have a fantastic work ethic
• Have a passion for health and fitness

Qualifications & Skills include:

• Bachelor’s degree preferably
• Certificates in Group Fitness and Personal Training
• Multiple years experience in group class delivery and personal training delivery
• Ability to meet KPIs and Targets
• Fitness market knowledge

• Group Class satisfaction ratings
• Classes delivered
• Personal Training Revenues generated

1. Understanding the sales process and sales funnel of the Club under the direction of the Sales Manager.

2. Independently generating new sales leads and achieving the sales targets set by Management.

3. Qualifying sales leads and nurturing them through the sales process to convert them to members.

4. Being accountable for the sales targets and conversion percentage targets set in place by management.

5. To cold call, approach leads and generate new members.

6. Ensuring that the brand reputation and identity of the Club is upheld at all times.

7 Working within the frameworks, guidelines provided by Management.

8. Strictly adhering to the Company Policy at all times.

9. Assistance in recruitment and continuous training of all team members.

• 2 years demonstrated sales experience in the fitness industry.
• Experience in lead generation and conversion.
• Computer literacy.
• Social skills and emotional intelligence.
• Demonstrated ability to handle rejection.
• Strong motivation to achieve sales targets.
• Strong work ethic.
• Experience in using MS Office (or equivalent) software.
• Experience in using CRMs to monitor sales funnel and lead progress.
• Organisation and time management skills.
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals.
• Good knowledge of the fitness industry.
• Be reliable, flexible and have a fantastic work ethic.
• Have a passion for health and fitness.

Qualifications & Skills include:

• Bachelor’s degree, preferably in sales, marketing or business
• 2 years experience in sales in the fitness industry
• Strong experience on phone calls including cold calling
• Ability to meet KPIs and Targets
• Fitness market knowledge

• Individual Revenue Targets
• Group Revenue Targets
• Number of Leads generated
• Conversion percentage of leads achieved
• Compliance to sales process and procedures

1. Deliver group fitness classes to a high level.

2. Assist in recruiting a qualified, skilled and experienced fitness team to deliver a mix variety of group fitness classes and personal training.

3. Ensure all processes are followed for completing Personal Training and Group Fitness programming.

4. Overseeing the quality of group fitness programming and ensuring it is delivered in accordance to the procedures of the Company.

5. Ensuring all fitness team members adhere to all relevant systems, policies and processes.

6. Ensuring all fitness classes are covered at all times.

7. Being responsible for Personal Training financial targets.

8. Assess the strengths and weaknesses of the direct reporting team and manage their development program accordingly.

9. Ensure targets are delivered through people management, performance review, reward and individual recognition.

10. Strictly adhering to the Company Policy at all times.

11. Build a positive, fun, energetic and welcoming culture amongst the fitness team.

12. Assistance in recruitment and continuous training of all team members.

• At least 5 years of demonstrated experience in both Group Fitness coaching and Personal Training.
• 2 years experience in developing and managing a team of fitness professionals.
• A wide range of fitness experience and understanding in multiple disciplines.
• Experience in MS Office Suite.
• Demonstrated experience in programming for group fitness classes.
• Ability to provide constructive feedback to peers with the aim of continual improvement.
• Experience in using fitness software to deliver Personal Training sessions for clients.
• Experience in achieving sales targets for Personal Training.
• Organisation and time management skills.
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals.
• Deep Fitness knowledge.
• Be reliable, flexible and have fantastic work ethic.
• Have a passion for health and fitness.

Qualifications & Skills include:

• Fitness industry certifications
• Bachelor’s degree preferrable
• 3 years experience in leading a sales team
• 5 years experience in sales in the fitness industry
• Ability to meet KPIs and Targets
• Fitness market knowledge
• Ability to motivate the team
• Operational Planning
• Ability to build relationships
• Ability to manage budgets
• UAE Driving Licence is mandatory

• Personal Training Revenue Targets
• Group Fitness Programming Targets
• Utilisation of Personal Training Software Targets
• Customer Satisfaction Rating
• Class Timings and Scheduling
• Team retention

1. Drive sales excellence of the club, by generating leads, and then ensuring all leads are correctly filtered through the sales funnel.

2. Manage, develop, coach, control and motivate the Sales Force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.

3. Implementing sales and marketing strategies; analysing trends and results of the local operation in conjunction with the HQ team to maximise lead generation.

4. Plan to ensure achievement of divisional and personal targets of the sales force, aligning with company sales policies and strategies and the overall budget.

5. Develop and implement new sales initiatives, strategies and programs to capture key local demographics.

6. Develop, maintain and execute marketing plan in conjunction with the sales plan.

7. Provide and analyse daily reports of Sales Force and communicate data to superiors.

8. Ensure targets are delivered through people management, performance review, reward and individual recognition.

9. Assess the strengths and weaknesses of the direct reporting team (seniors, supervisors, team leads) and manage their development program accordingly.

10. Analysing, auditing and forecasting.

11. Strictly adhering to the Company Policy at all times.

12. Assistance in recruitment and continuous training of all team members.

• High level sales skills and demonstrated track record of achieving sales success in the big box fitness model.
• Strong background of lead generation.
• Experience in creating and managing sales funnels.
• Experience in developing and training a sales team to achieve sales targets.
• High level of emotional intelligence and ability to build and manage a multinational team.
• Strong analytical skill set including data analysis and action plan.
• Organisation and time management skills.
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals.
• Deep Fitness Industry knowledge.
• Be reliable, flexible and have fantastic work ethic.
• Have a passion for health and fitness.

Requirements include:

• A bachelor’s degree in sales and marketing, business administration or management, or equivalent
• 3 years experience in leading a sales team
• 5 years experience in sales in the fitness industry
• Ability to meet KPIs and Targets
• Fitness market knowledge
• Ability to motivate the team
• Operational Planning
• Ability to build relationships
• Ability to manage budgets
• UAE Driving Licence is mandatory

(Effectiveness, Efficiency, Quality, Timelines, Productivity and Performance)

• Revenue Targets
• Leads Generation Targets
• Budget Targets
• Sales Reporting
• Team Sales Performance

1. Drive operational excellence of the club, by implementing and following standard operation procedures, conduct self-assessment & health / safety audits.

2. Manage, develop, coach, control and motivate the Sales Force, Group Exercise and Fitness/ Personal Training force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.

3. Implementing sales and marketing strategies; analysing trends and results of the local operation in conjunction with the HQ team.

4. Plan to ensure achievement of divisional and personal targets of the sales force, aligning with company sales policies and strategies and the overall budget.

5. Develop and implement new sales initiatives, strategies and programs to capture key local demographics.

6. Develop, maintain and execute marketing plan in conjunction with the sales plan.

7. Provide and analyse daily reports of Sales Force and communicate data to superiors.

8. Manage and administrate the entire fitness & group exercise operation and assisting in the Fitness/ Personal Training operation.

9. Maintain group exercise attendance volume, to support retention, to increase net membership growth, offer the desired product mix and upsell Personal Training services by keeping current with supply and demand, changing trends, economic indicators and competitors.

10. Analyse and optimise the group exercise operation, via its attendance and ensure the class schedule matching the member flow and peak operational timings.

11. Provide on-the-ground support for Group Exercise & Personal Trainers, as they generate leads and upsell packages by working the gym-floor and doing sales calls.

12. Meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them.

13. Provide and analyse daily reports Group Exercise, Fitness Training and Personal Training and communicate data to superiors.

14. Ensure targets are delivered through people management, performance review, reward and individual recognition.

15. Assess the strengths and weaknesses of the direct reporting team (seniors, supervisors, team leads) and manage their development program accordingly.

16. Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts.

17. Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans.

18. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; research online, establishing personal & professional networks; participating in professional societies.
19. Analysing, auditing and forecasting.

20. Strictly adhering to the Company Policy at all times.

21. Assistance in recruitment and continuous training of all team members.

22. Contribute to team effort by accomplishing related results as needed.

• High level of emotional intelligence and ability to manage multinational team.
• Strong analytical skill set including data analysis and action plan.
• Strong customer service skills & ability solve occurring issues self sufficient.
• High-level communication skills for dealing with members and team members.
• Sound business and marketing knowledge and know-how.
• Delegation and leadership skills.
• Organisation and time management skills.
• An ability to work and collaborate successfully with a team to achieve team/individual KPI’s and goals.
• Deep Fitness Industry knowledge.
• Be reliable, flexible and have fantastic work ethic.
• Have a passion for health and fitness.
• Enjoy helping people to achieve their goals.

Requirements include:

• A bachelor’s degree in n sports science, business administration or management
• 3 years experience in the same field and as a GM
• Ability to meet KPIs and Targets
• Fitness market knowledge
• Ability to motivate the team
• Operational Planning
• Ability to build relationships
• Ability to manage budgets
• UAE Driving Licence is mandatory

(Effectiveness, Efficiency, Quality, Timelines, Productivity and Performance)

• Revenues
• Budget
• Sales Reporting
• Service Delivery
• Auditing
• Team Member Retention